Collection Policy

A hand delivered collection letter will be delivered to the service address 10 days after the due date, if the balance remains past due or arrangements have not been made.

  • Once a collection letter is delivered, your payment options are reduced to cash, debit or credit card payments only
  • Collection letters are not payable at financial institutions
  • Possible disconnection of services may occur if the collection letter is ignored or arrangements are not made

Please Be Advised

Rideau St.Lawrence Distribution bills are due upon receipt.

If a Balance Forward is shown on your current bill, full payment of this balance forward is due immediately.

Pre-Authorized Payment is available for your convenience. Your payments will never be late or forgotten. Call the office for details. 613-925-3851 or 613-543-2053

Prescott Office:
985 Industrial Rd
P.O.Box 699
Prescott, Ontario
K0E 1T0

Telephone: (613) 925 – 3851
Fax: (613) 925 – 0303

Westport Office:
30 Bedford Street
P.O.Box 68
Westport, Ontario
K0G 1X0

Telephone: (613) 273 – 2191
Fax: (613) 273 – 3460

After Hours Emergency:
(866) 276 - 1400

©2022 Rideau St. Lawrence Distribution